A few weeks ago after I changed out the front struts and strut mounts on the Volvo, I had to go take the car in for a wheel alignment. I could have tried to do my own wheel alignment, but I was too tired and sore from the strut job to do anything with the car so I took it to a brand-name tire shop (the one that made tires that went on Ford Exploders in the late ’90s) to have them align it. Every time I’ve gotten an alignment on any of my cars in the past, the steering wheel was never set straight. You would think with their computerized alignment machine it would be done right the first time. Nope! The steering wheel was a few degrees off to the left. I figure it is probably so far out of alignment before that the tires wore in a specific way so it would take some time to sort itself out. Nope.
I went back a few days later to get the alignment fixed. I probably shouldn’t have gone an hour before closing, but it’s hard to get stuff done during the work week. An hour later, I left with the steering wheel moved further over to the left! Driving straight, the wheel was at the 11 o’clock position! This was totally unacceptable! I was definitely pissed that I had to go back a third time to get this sorted out, but luckily the alignment had a 12 month/12,000 mile warranty. I went back the next morning with a level and watched the tech perform the alignment. When he was about to do the alignment, he let me set the steering wheel straight with the level and then set the alignment. Now the car pulls slightly to the right but the steering wheel is straighter than before (at least now I have it cranked to the left proportionally to the pull to the right). It’s not right, but I wasn’t wasting my time going back a fourth time.
So what did I learn from watching the alignment being done? It pretty much depends on how the car is driven onto the alignment rack and it’s best to have the owner set the steering wheel because the tech doesn’t know how bad the steering is. The alignment machine uses cameras and flags to measure the alignment, but it’s up to the tech to adjust the toe/camber/caster into the correct range and if he doesn’t care it will be off or pull even if the alignment is in specifications. So yeah, if the alignment isn’t correct, go back and get it fixed under warranty and observe the alignment job. And if it’s still not right, look up a video on YouTube to do your own alignment at home using string and a tape measure. I’m going to have to do my own alignment because the pull is annoying me.